Hair Color Consultation
Service Description
This consultation is required for first-time color guests, major color changes, color corrections, or anyone who is unsure which color service to book. It allows us to assess your hair condition, color history, and desired result before moving forward with a color appointment. During this consultation, we will discuss your past color services, your current hair and color goals, and take a close look at your scalp and hair condition. When needed, a patch test and strand test may be performed to help determine how your hair and skin may respond to the color process. Recommendations will then be provided based on the overall health of your hair and the result you want to achieve. Patch and strand testing may involve applying a small amount of color or lightener to a limited section of hair to observe how it reacts, along with a small skin test to help identify any sensitivity or irritation before your full service. Appointments typically take 30 to 60 minutes, allowing enough time for consultation and any necessary testing. This service is $50 with a $10 deposit. Pricing may increase if a scalp scope is needed for further assessment. This service is not for clients currently experiencing breakage or thinning, or for clients who have had a color application within the last 6 weeks. If your main concern is scalp health rather than color planning, please book a Hair and Scalp Consultation instead. Please take down any styles before your appointment and arrive with your hair or locs loose and ready to be evaluated. After your consultation, monitor any areas that were patch tested or strand tested for signs of irritation, raised skin, or bumps.
Cancellation Policy
Appointment Deposits A non‑refundable deposit is required to secure all appointments. Deposits are applied toward your total service cost. Appointments are not confirmed without a deposit. Late Cancellation Policy A minimum of 24 hrs’ notice is required to cancel or reschedule. Cancellations made within 24 hours will result in loss of deposit. Repeated late cancellations may require full prepayment for future bookings. No‑Show Policy No‑shows are charged the full cost of the services booked. Your deposit will be forfeited. A new deposit is required to book again. Clients with multiple no‑shows will lose online booking privileges. Late Arrival Policy Arriving more than 10–15 minutes late may require rescheduling. Late arrivals may result in a shortened service, additional fees, or forfeiture of the appointment (deposit still applies). Consultation Policy Consultations are required for new clients, color services, loc extensions, repairs, or major changes. Consultation fees are non‑refundable. Color & Chemical Services Waiver Clients must disclose all previous color, relaxers, keratin, henna, or chemical treatments. Results cannot be guaranteed if history is incomplete or inaccurate. Loc’d Affinity is not responsible for outcomes affected by undisclosed or at‑home treatments. A signed waiver is required before service. Service Adjustment Policy Concerns must be communicated within 48 hrs. Adjustments are offered at the stylist’s discretion. No refunds on completed services. Retail Sales & Returns All retail sales are final. Opened or sample items cannot be returned. Unopened items may be exchanged within a limited timeframe. Children & Guests Policy Only clients receiving services may be in the salon unless approved in advance. Children must be supervised at all times. Health & Scalp Condition Policy Services may be declined if scalp conditions are severe, contagious, or untreated. Clients may be referred to a medical professional. Deposits remain non‑refundable if service is declined for health reasons. Safety & Weapons Policy No firearms, weapons, or harmful items are permitted on the premises. This applies to all clients and guests, including those with permits. Right to Refuse Service We reserve the right to refuse service to anyone who displays disrespectful, aggressive, or unsafe behavior or violates salon policies. Payment Policy Cash, Cash App, Zelle, Debit/Credit, Apple Pay, Afterpay (memberships only). Balance due at end of service.
Contact Details
831 East Belvidere Road, Grayslake, IL, USA
8474451954
locdaffinitysalonsuite@gmail.com