Hair & Scalp Consultation
Service Description
At LOC'D AFFINITY, this consultation is the perfect starting point for new clients or anyone who feels unsure about their hair journey. It is especially recommended for clients experiencing hair or scalp concerns, as well as those considering hair extensions such as traditional sew-ins or microlink extensions. Booking a consultation first allows for a professional assessment so your future service can be approached with more clarity, care, and intention. During this appointment, we will discuss your hair history, current concerns, and overall goals. Your consultation includes a visual assessment of the scalp and hair, a porosity check, and a discussion about your current routine and what may need to be adjusted to better support the health of your hair and scalp. If a closer scalp evaluation is needed, a scalp scope may be recommended for an additional $20. This consultation is primarily visual, though a simple water test may be used when needed to help assess porosity. Appointments are approximately 30 minutes. This service is $40 with a $10 deposit. Pricing may increase if a scalp scope is needed for further evaluation. This service is ideal for anyone looking for professional guidance, clarity, and personalized routine recommendations before booking another service. It can be booked on its own or before any service when you need help understanding the best next step for your hair or scalp needs. Please take down any styles before your appointment and arrive with your hair or locs loose and ready to be evaluated. If questions come up after your consultation, or if there are concerns you forgot to mention during your appointment, you are welcome to follow up by email, text, or phone.
Cancellation Policy
Appointment Deposits A non‑refundable deposit is required to secure all appointments. Deposits are applied toward your total service cost. Appointments are not confirmed without a deposit. Late Cancellation Policy A minimum of 24 hrs’ notice is required to cancel or reschedule. Cancellations made within 24 hours will result in loss of deposit. Repeated late cancellations may require full prepayment for future bookings. No‑Show Policy No‑shows are charged the full cost of the services booked. Your deposit will be forfeited. A new deposit is required to book again. Clients with multiple no‑shows will lose online booking privileges. Late Arrival Policy Arriving more than 10–15 minutes late may require rescheduling. Late arrivals may result in a shortened service, additional fees, or forfeiture of the appointment (deposit still applies). Consultation Policy Consultations are required for new clients, color services, loc extensions, repairs, or major changes. Consultation fees are non‑refundable. Color & Chemical Services Waiver Clients must disclose all previous color, relaxers, keratin, henna, or chemical treatments. Results cannot be guaranteed if history is incomplete or inaccurate. Loc’d Affinity is not responsible for outcomes affected by undisclosed or at‑home treatments. A signed waiver is required before service. Service Adjustment Policy Concerns must be communicated within 48 hrs. Adjustments are offered at the stylist’s discretion. No refunds on completed services. Retail Sales & Returns All retail sales are final. Opened or sample items cannot be returned. Unopened items may be exchanged within a limited timeframe. Children & Guests Policy Only clients receiving services may be in the salon unless approved in advance. Children must be supervised at all times. Health & Scalp Condition Policy Services may be declined if scalp conditions are severe, contagious, or untreated. Clients may be referred to a medical professional. Deposits remain non‑refundable if service is declined for health reasons. Safety & Weapons Policy No firearms, weapons, or harmful items are permitted on the premises. This applies to all clients and guests, including those with permits. Right to Refuse Service We reserve the right to refuse service to anyone who displays disrespectful, aggressive, or unsafe behavior or violates salon policies. Payment Policy Cash, Cash App, Zelle, Debit/Credit, Apple Pay, Afterpay (memberships only). Balance due at end of service.
Contact Details
1810 North Delany Road suite l, Gurnee, IL, USA
8474451954
locdaffinitysalonsuite@gmail.com